Semola DigitalPrivacy Policy

Last Modified: October 27, 2022

Introduction.

Semola Digital (“Semola Digital,” “we,” or “us”) is dedicated to protecting your personal information and informing you about how we use your information. This Privacy Policy applies to your use of Semola Digital’s services, including our website and services (collectively, our “Site”). This Privacy Policy should be read in conjunction with our Terms of Use and is integrated into the Terms of Use. All capitalized words not defined in this Privacy Policy will have the same definitions and meanings as defined by the Terms of Use. Please review this Privacy Policy periodically as we may revise it from time to time. If you do not agree with or accept our Privacy Policy in its entirety, you must not access or use the Site. If you use the Site following a change to the terms of this Privacy Policy you agree to accept the revised policies.

This policy applies to information we collect:

  • On the Site.
  • In email, text, and other electronic messages between you and the Site.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.

Information Collected.

At Semola Digital, we collect personal information (“Personal Information”) and non-personally identifiable (“Non-PII”) information from you. Personal Information is information that can be used to identify you personally. Non-PII is information that must be combined with other information to identify you personally.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Personal Information Collected

You will not be required to provide us any information when you visit our Site. However, in order to fully use our services (start a project with us), we may collect Personal Information such as your name, email, telephone number, website and business information, and address. We may also collect your relevant payment when you want to pay for any of our services.

Non-Identifying Information

Whenever you use our website, we may collect Non-PII from you, such as your IP address, zip code, gender, browsing history, search history, and registration history, interactions with the Site, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider. We may also collect information including but not limited to messages you send to us.

Use of Your Information.

We will never sell your information without your permission; however you agree that we may use your information in the following ways:

  • To provide any services offered by Semola Digital
  • To enhance or improve our users’ experiences.
  • To contact you via email or other electronic communications where you have an inquiry.
  • To notify you of additional Semola Digital services and updates.
  • For any other purpose with your consent.

Anonymized Data.

Please be aware that we may collect and aggregate Personal Information from our Site and may anonymize that information for our own research or internal purposes. Once such data has been anonymized, it cannot be traced back to you, the user.

Cookies and Tracking.

We use cookies as stated within our Cookie Policy. Cookies must be enabled in your browser in order for our Site to function properly. Additionally, while using portions of our Site, we may track your usage information so that we understand how you interact with our Site. If you disable cookies from your web browser, some portions of our Site may not work.

Law Enforcement.

You agree that we may disclose your information to authorities if compelled to by a court order. Additionally, you agree that we may disclose your information if we reasonably believe that you have violated the country laws, the terms of our Terms of Use or our Privacy Policy.

We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, where your actions violate any law in Nigeria or any other country having jurisdiction over us, our Site, or our Terms of Use. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph, whether it is to individuals, entities, or to any state or federal authorities, as required.

Opt Out of Commercial, Non-Commercial Communications and Do Not Track.

If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying Semola Digital that you no longer wish to receive these communications, we will endeavor to promptly remove you once we have received that request. We currently do not offer functionality for you to opt out through “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from Semola Digital. If you do not wish to have your email address used by Semola Digital to promote our own products or services, you can opt-out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to Semola Digital as a result of a product purchase, warranty registration, product service experience or other transactions.

Third Party Links and Websites

Semola Digital or other users may post links to third party websites on Site, which may include information that we have no control over. When accessing a third party site through our Site, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy (and any other policies in place, in addition to any amendments) does not create rights enforceable by third parties. Semola Digital bears no responsibility for the information collected or used by any advertiser or third-party website. You must review those third parties’ Terms of Use and Privacy to understand how their information collection practices work.

Security Measures.

We make reasonable attempts to protect your information by using physical and electronic safeguards. For this reason we use SSL certificates to enhance our Site security. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Age Compliance.

We intend to fully comply with international laws respecting children’s privacy including COPPA. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 and using our Site, please stop immediately and do not submit any information to us. In the event that we have inadvertently collected any information from users under the age of 18 please contact us immediately.

International Transfer.

Your information may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Personal Information and Non-PII that is submitted to Semola Digital will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law and this policy. If you are a non-U.S. member, you acknowledge and agree that Semola Digital may collect and use your Personal Information and disclose it to other entities outside your resident jurisdiction. In addition, such information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for information that is available in other countries.

Merger and Acquisition.

In the event that Semola Digital is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your Personal Information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.

Amendments.

Like our Terms of Use, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will modify the date listed on this Agreement or we may contact you. You must agree to the amendments as a condition of your continued use of our Site. If you do not agree, you must immediately cease using our Site and notify us of your refusal by contacting us.

Removing Your Information.  

At Semola Digital we value your privacy and your right to access and control your Personal Information. We have implemented this policy so that you may request the permanent removal of any Personal Information stored within Semola Digital Site.

If you wish to have any of your Personal Information stored within Semola Digital Site removed, please contact us by submitting a ticket here and follow the directions stated within this policy. With each removal request you must list the information you wish to have removed exactly as listed. Please be aware that removal requests are not processed instantaneously. There may be a reasonable delay in processing and removing any information requested.

Although we will attempt to remove all of your Personal Information upon receipt of your removal request, please be aware that Semola Digital may have multiple areas where your personal data is stored and a single removal request may not eliminate all of your Personal Information stored within our Site. Therefore, you may be required to submit multiple requests. If your information repeatedly reappears please contact us.

Semola Digital Cookie Policy

In this section, you’ll find information on how and why we use “cookies” to improve our service and your web experience. You’ll also find out how to manage the information that is collected.

What Are Cookies?

Most websites use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by websites to your computer, mobile phone or other device when you visit our website. They allow companies to do various things, including tailor the content you see, and ensure the security of your online experience. Cookies cannot be used to run programs or deliver viruses to your computer.

Cookie Types and Their Uses

Semola Digital uses cookies to save your preferences. This allows us to assist you in remembering what types of preferences and settings you have created within Semola Digital Site and last time you visited our Site. These cookies also allow us to understand how you use our Site, we use these cookies in an attempt to optimize your user experience.

Aside from assisting us in identifying you and remembering your preferences, we may use cookies to assist us in processing transactions. Cookies allow us to remember your orders and to assist us in ensuring that transactions are properly processed.

Third-Party Cookies

You may have seen references on other websites to “first-party cookies” and “third-party cookies.” Determining whether or not a cookie is a first or third party cookie depends on which website sets the cookie on your device. First-party cookies are set by, or on behalf of, the company whose website you visit. Cookies set by any other company are third-party cookies. For example, third-party cookies may be used by advertising companies to serve ads when you visit their website.

Currently, Semola Digital uses first-party cookies as identified above. Please be aware that third-party cookies may be employed on the Site for the purposes of advertising.

What If I Don’t Want to Accept Cookies?

You can choose to restrict or block access to cookies set by Semola Digital or any other company. You can set your browser to notify you when a web server attempts to write or load a cookie to your computer. This gives you a chance to accept or reject the cookie. Please be aware that rejecting any cookies may render some portions of the Site inaccessible or otherwise cause the improper functioning of portions of the Site.

How Can I Control Cookies?

Web Browser Cookies

If you don’t want to receive cookies, you can modify your browser so that you are alerted when any cookies are being placed on your computer. Additionally, you can reject all cookies or you may delete cookies that have already been set.

If you wish to restrict or block web browser cookies you may do so via your browser settings. 

The Help function within your browser should be able to assist you in this matter. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information regarding the management of cookies on your browser. www.aboutcookies.org contains both general information and specific information regarding cookies and their usage.

PRIVACY NOTICE FOR EUROPEAN RESIDENTS

We respect the rights of persons living within the European Economic Area (“EEA”) and the rights afforded to them under the General Data Protection Regulation (GDPR). This Section addresses additional privileges that EEA users may have under our Privacy Policy. This Privacy Notice explains how we shall assist our users who live within the EEA.

Legal Rights

 

Your Rights Under the GDPR

The right to be informed

 

Semola Digital wishes to keep you informed as to what we do with your Personal Information. We strive to be transparent about how we use your data.

The right to

access

 

You have the right to access your information at any time. Please contact us.if you wish to access the Personal Information Semola Digital holds about you.

The right to

rectification

 

If the information Semola Digital holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact us by submitting a ticket here for more information.

The right to erasure

 

Sometimes called ‘the right to be forgotten’. You have the right to request that Semola Digital erase all your personal data, if you wish to do so please our team by submitting a ticket here.

The right to

restrict processing

 

You have the right to ask Semola Digital to restrict how we process your data. This means we are permitted to store the data but not further process it. We will only keep enough data to ensure that we can accommodate any additional requests.

The right to data

portability

 

Semola Digital must allow you to port and reuse your personal data for your own purposes across different Sites. Please contact us if you wish to receive additional information on how to port your data elsewhere. This right only applies to personal data that you have provided to us as a data controller

The right to

object

 

You have the right to object to Semola Digital processing your data even if our processing is due to legitimate purposes as described in our Privacy Notice, if you have any objections please contact us.

The right to

withdraw consent

 

If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and Semola Digital must stop processing your data. If you want to withdraw your consent, please contact us.

If you wish to exercise any of these additional rights with regards to any of your Personal Information, we’d be happy to assist you, please contact us.

The following are the specific legitimate purposes that we may use your Personal Information for:

  • Contract Administration – We may use your Personal Information to (1) negotiate, execute, renew and/or manage a contract with you; (2) process billing information and payments related thereto; and/or (3) communicate with you in respect of the above (including sending (legal) notifications).
  • Access and Communications to Our Site – We may use your Personal Information to (1) set up and manage your Semola Digital account; (2) interact with you through our Site (e.g. software updates, Site announcements, etc.): and/or (3) manage and respond to your questions or comments (e.g. technical, commercial or administrative) or requests for maintenance and support.
  • Use of the Site – We may use your Personal Information to (1) enable you to enjoy the use of, and easily navigate the Site; and/or (2) better understand your needs and interests.
  • Sharing with Third Parties – We may use your Personal Information to share with our partner companies that we share data with.
  • Allowing You To Access or Download Content – We may use your Personal Information to allow you to download data or content from the Site.
  • Training and Improvements – We may use your Personal Information to (1) train our employees or contractors to allow for a better Site experience; and/or (2) improve the Site.
  • Direct Marketing – We may use your Personal Information to contact you for additional products and services that you may be interested in.

Please be aware that all legitimate purposes will be taken with minimal amounts of additional processing. Aside from the purposes listed, we may share your information where investigations or a legal dispute has occurred in accordance with our Privacy Policy.

Retention of Personal Information.

Semola Digital will only retain your Personal Information for as long as required. We will keep your personal information:

  • For any legally required duration.
  • Until we no longer have a valid reason to keep or use your Personal Information.
  • Upon your request to eliminate, delete, or modify any of you Personal Information stored with us.

Where you have requested modification or deletion of your Personal Information, we may keep just enough of your Personal Information to ensure that we comply with your requests not use your Personal Information or comply with your right to erasure. If you require additional details regarding the retention of your Personal Information please contact us.

Transfer of Personal Information Outside of the EEA.

Where your Personal Information is transferred outside of the EEA, Semola Digital shall ensure that your Personal Information shall have an adequate level of protection and that your information will be accessible as stated under the Privacy Notice.

Sharing of Data with Third Parties

Aside from the uses listed within this Privacy Notice, Semola Digital does not share any of your Personal Information with any third parties aside from third parties that are hired by us to assist us in processing your data (“Data Processors”). All Data Processors have entered into binding agreements with us to ensure that your rights to your Personal Information are respected.

Contact Information.

If you have any questions or require additional information related to our information collection practices, please contact us.

Use of Personal Information

We may use, or disclose the Personal Information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Site, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Site, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our consumers is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your Personal Information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, and prohibit using the disclosed information for any purpose except performing the contract.

We do not sell Personal Information. In the preceding twelve (12) months, Semola Digital has not sold any Personal Information to third parties.

Your Rights and Choices 

The CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting or selling that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
    • sales, identifying the Personal Information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
  • The specific pieces of Personal Information we collected about you (also called a data portability request).

Right to Delete 

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  6. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  7. Comply with a legal obligation.
  8. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or de-identify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request:

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your Personal Information.

You may also make a request to know or delete on behalf of your child.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

You do not need to create an account with us to submit a request to know or delete.

We will only use Personal Information provided in the request to verify the requestor’s identity or authority to make it.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact [email protected].

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Changes to Our Privacy Notice

We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Notice, the ways in which Semola Digital collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 234 80712 75204

Email: [email protected]